The Final Insult: How HSBC’s Bureaucracy Valued a Checkbox over My Retirement Funds
After months of battle, HSBC’s final answer wasn’t a solution; it was a masterclass in corporate indifference.
HSBC Holds My Retirement Funds Hostage in a Bureaucratic Nightmare Loop
Let me tell you a story. It’s a story about trying to get what is rightfully yours from a global banking giant. It’s a story about a customer service black hole so profound, so utterly devoid of logic, that it would be comical if it weren’t for the fact that it’s my retirement savings they’re… Read More »
You’re Not Listening: What You’re Missing and Why It Matters
Of course I’m not listening! The problem with Kate Murphy’s You’re Not Listening is the approach it adopts – entering a conversation like a psychoanalyst. Is the goal of listening to understand another human or to extract interesting information? Murphy’s framework blurs this line. In You’re Not Listening, Murphy often suggests listeners should adopt the… Read More »
Marcel Proust as the First Neuroscientist of Emotion
Rather than reading In Search of Lost Time as a traditional novel, or even a modernist masterpiece, consider approaching it as an exploration of the emotional brain decades before neuroscience caught up. Proust wasn’t merely writing about memory; he was mapping how emotions are stored, retrieved, and experienced through sensory triggers, long before brain scans… Read More »
MRT: My Repeated Torment
Oh, wondrous train of sleekest sheen,With fares that rise like kites unseen.You gleam so bright, you shine so new,Yet break down more than budget shoes. “Ride with us!” your posters beam,As if delays were but a dream.But stand we must in sweltering heat,While you conk out on tracks so sweet. “Upgrading works!” they always say,As… Read More »
Atomic Habits – Tiny Changes, Remarkable Results
Atomic Habits is more than just a book about behaviour change. It’s a blueprint to build good habits and create lasting change.